How to Request for Certified True Copy of Franchise Documents

Knowing how to request a certified true copy of the franchise documents is essential for those involved in public transport. The Land Transportation Franchising and Regulatory Board (LTFRB) oversees these requests, ensuring all franchise details are accurate and accessible. The process also involves verifying and authenticating the documents to ensure their legitimacy.

You need the certified true copy of your LTFRB franchise documents to validate your franchise status, comply with legal requirements, and facilitate transactions with other entities. These documents include orders, resolutions, and fare matrices, which are essential for maintaining operational transparency. Understanding this procedure is crucial for avoiding legal complications and ensuring your public transport operations run smoothly. Without proper documentation, you risk fines, operational delays, and potential legal issues. This guide will walk you through the necessary steps and requirements to obtain a certified true copy of LTFRB documents. It’s a straightforward process that, when understood, can save time and ensure compliance with regulations.

What is a Certified True Copy of LTFRB Franchise Documents

A certified true copy (CTC) of LTFRB franchise documents is an official duplicate of the original documents, verified and authenticated by the LTFRB. These documents include orders, resolutions, decisions, fare matrices, and other essential records related to public transport franchises. The certification ensures the copy is legally recognized and identical to the original, maintaining its validity for official purposes.

You need certified true copies to verify the legitimacy of your franchise, comply with regulatory requirements, and resolve disputes. They are crucial for transactions involving government agencies, financial institutions, and legal matters. Having certified true copies ensures you have reliable and recognized documentation, which is vital for maintaining transparency and accountability in public transportation operations.

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Eligibility

To request a certified true copy of LTFRB franchise documents, follow a clear and structured process. This ensures the accuracy and authenticity of your documents for legal and operational needs. Below is a list of those eligible to avail of this service.

Who may avail:

  • Any person who intends to check the details and status of a franchise.
  • Individuals seeking to secure a certified true copy of official LTFRB documents.
  • Authorized representatives of franchise operators.

Requirements

When submitting your request, ensure you have the original and photocopies of all required documents. This includes various forms of identification and authorization documents, depending on whether you are an individual operator or representing a cooperative or corporation. Below is a detailed checklist of what you need and where to secure these documents.

  • Accomplished Request Form (1 Original)
  • Any Valid Government-Issued ID Card (1 Original for presentation and 1 Photocopy)
  • Official Receipt of Payment (1 Original and 1 Photocopy)

For Authorized Representatives (Individual Operators): Personal appearance of the petitioner is required. However, if not possible for petitioner to be physically present, an authorized representative is allowed upon presentation of:

  • Duly notarized Special Power of Attorney (SPA) (1 Original for presentation and 1 Photocopy)
  • Valid Government-Issued ID of the applicant and authorized representative (1 Original for presentation and 1 photocopy)

For Cooperative and Corporation and Partnership:

  • Board Resolution/ Secretary’s Certificate authorizing the Request for Certified True Copy and designating the authorized representative/s to file the request (1 Original for presentation and 1 Photocopy) 
  • Valid Government-Issued ID of the authorized representative (1 Original for presentation and 1 photocopy)

Procedures

Requesting a certified true copy of LTFRB franchise documents involves several steps, each step designed to maintain the accuracy and validity of the documents you receive. Follow this guide to formally request a certified true copy of LTFRB documents at the LTFRB Information Systems Management Division (ISMD) Help Desk:

Step 1: Obtain and complete the Request Form at the ISMD Help Desk (Door A) as well as the Request for Franchise Verification Form and the checklist of requirements.

Step 2: Submit the completed form and required documents at Windows 2 or 3 (Technical Division) along with a valid government-issued ID (LTO, SSS, PhilHealth, etc.) and the official receipt of payment. The Technical Division will then accept and evaluate the attached requirements.

Step 3: Proceed to Cashier Windows (Door B) and wait for your turn at the cashier. The cashier will then assess the fees, issue a Payment Order Slip (POS), receive your payment, and provide an Official Receipt.

Step 4: Submit the Official Receipt along with the Request Form at Door A. The ISMD staff will transmit your request for franchise verification to the 2nd Floor and another ISMD staff will search for the document’s batch number, retrieve the original document from the file, and make photocopies. The photocopied document will then be authenticated and signed, then transmitted to the approving officer.

Step 5: Once approved, the signed Certified True Copy will be transmitted back to the ISMD Help Desk (Door A) where you will sign the transmittal and receive your requested documents.

By following these steps, you can complete a request for a certified true copy of LTFRB franchise documents efficiently and accurately. This thorough verification process is essential for maintaining the integrity and legality of your public transport operations.

Payment and Fees

Once your documents are submitted and accepted, you will be issued a Payment Order Slip (POS). Proceed to the cashier windows at Door B for payment. The fees required for processing vary depending on the type of document you are requesting. Below is a breakdown of the costs involved.

Fees to Pay

  • PHP 53.00: For certified true copy of Order, Decision, or Resolution
  • PHP 50.00: For other types of documents

Processing Time

The processing time varies depending on the document type. Initially, it takes about 10 minutes for form submission and evaluation, followed by an hour for payment processing. Retrieving and photocopying the original document from the ISMD can take up to a day, with additional steps like authentication and approval taking several hours. The estimated total time for completing a request from the submission of requirements to the releasing of the certified true copy of LTFRB franchise documents is 2 days.

Additional Information

Keep in mind that personal appearance is generally required for petitioners. However, if necessary, an authorized representative can manage the request with the proper documentation. Ensure all forms are fully completed and all photocopies are clear and legible to avoid any delays in processing.

Video: How to Apply for LTFRB Franchise

This video tutorial from DJ Dimaliuat will guide you through the step-by-step process of applying for an LTFRB franchise. Watch to understand each stage, from form submission to document collection, ensuring a smooth and hassle-free experience.

Summary

In summary, obtaining a certified true copy of franchise documents from LTFRB requires careful adherence to submission guidelines and patience through the processing period. It involves several steps, including form submission, ID verification, and payment processing and making sure all requirements are met to efficiently obtain the necessary documentation for your public transport operations. By following the steps listed here, you can ensure your franchise documents are accurate and officially verified.